jb999 Terms & Conditions —
Platform Rules for Bangladesh Players

In these Terms & Conditions, the following terms carry the meanings set out below unless context requires otherwise:

• "jb999" or "the Platform" refers to the online betting and gaming service operated at jb999.io, including its website, mobile interface, and all associated products.
• "You" or "the Player" means any individual who has registered an account on jb999 or who accesses any portion of the platform.
• "Account" means the personal account created by the Player upon successful registration with jb999.
• "Balance" means the total funds held in a Player's jb999 account, including cash balance and any applicable bonus balance, denominated in Bangladeshi Taka (BDT).
• "Bet" means any wager placed by the Player on any sports event, casino game, slot title, or arcade game available on jb999.
• "Bonus Funds" means any promotional credits, free bets, or reward amounts credited to a Player's account under a jb999 promotion, subject to wagering requirements.
• "KYC" means Know Your Customer verification — the process by which jb999 confirms a Player's identity, age, and payment method ownership before processing withdrawals.
• "Prohibited Territory" means any jurisdiction where accessing or using online gambling services is expressly forbidden under applicable local law.

By accessing jb999, creating an account, making a deposit, or placing any bet, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with the jb999 Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any provision of these Terms & Conditions, you must immediately cease using jb999 and close your account. Continued use of the platform following any published update to these terms constitutes your acceptance of the revised terms.

To register and maintain an account on jb999, you must satisfy all of the following eligibility criteria at the time of registration and at all subsequent times during which you hold an account:

• You are at least 21 years of age. jb999 strictly enforces a minimum age requirement of 21 years and reserves the right to request identity documents at any stage to verify age compliance.
• You are registering on your own behalf and not as an agent, representative, or nominee of any third party.
• You do not already hold an active or previously closed account on jb999 under the same or any different identity. Only one account per person, household address, shared device, or shared IP address is permitted.
• You are not accessing jb999 from a jurisdiction in which online gambling is expressly prohibited.
• All registration information you provide — including your name, date of birth, contact number, and payment method details — is accurate, current, and complete. Providing false or misleading information at registration is grounds for immediate account termination and forfeiture of all balances.
• You are not a current employee, contractor, or family member of a current employee or contractor of jb999 or any of its affiliated entities.

jb999 reserves the right to refuse any registration application at its sole discretion without providing reasons. Account registration is completed only when jb999 confirms activation. Until activation is confirmed, no bets may be placed and no deposits will be processed.

You are solely responsible for maintaining the confidentiality and security of your jb999 Login credentials, including your username, password, and any two-factor authentication (2FA) codes associated with your account.

All activity conducted through your account — including all bets placed, deposits made, and withdrawals requested — is deemed to have been authorised by you. jb999 accepts no liability for losses resulting from unauthorised access to your account where such access occurred due to your failure to maintain adequate security of your credentials.

• You must never share your jb999 Login password with any other person.
• You must never allow any other person to access or use your account on your behalf.
• You must notify jb999 support immediately if you suspect that your account has been accessed without your authorisation.
• jb999 strongly recommends enabling two-factor authentication (2FA) on your account to add a secondary layer of protection.
• You must use a unique password for jb999 that you do not use on any other website or application.

All financial transactions on jb999 are conducted in Bangladeshi Taka (BDT). jb999 supports deposits and withdrawals through approved payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank, subject to availability.

Deposits: The minimum deposit amount is ৳200. Deposits are credited to your account balance promptly upon confirmation from the payment provider. jb999 does not charge deposit fees, but your payment provider may apply their own transaction charges.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawal requests are processed within the timeframe stated on the Finance / Wallet page. Withdrawals will be returned to the same payment method used for the most recent qualifying deposit unless jb999 approves an alternative method in writing.

• Withdrawals may be subject to KYC identity verification before processing. jb999 reserves the right to request government-issued photo identification and proof of payment method ownership at any time.
• Players must have wagered their deposit at least once before a withdrawal request will be accepted, to prevent money laundering through the platform.
• jb999 reserves the right to decline a withdrawal request if the account shows suspicious activity, pending KYC review, or active bonus wagering requirements.
• Chargebacks, payment reversals, or disputes filed directly with a payment provider against a jb999 transaction will result in immediate account suspension and recovery of the disputed amount from any remaining balance.

All bets placed on jb999 are subject to the specific rules applicable to the relevant product — cricket sportsbook, live casino, slots, or fishing games. General rules applicable to all betting activity on jb999 are as follows:

• Bets are accepted only when sufficient cleared funds are available in your account balance. Bets placed with bonus funds are subject to the bonus terms applicable to that promotion.
• Once confirmed, a bet cannot be cancelled, amended, or reversed except in circumstances where jb999 determines that the bet was accepted in error, at manifestly incorrect odds, or where the underlying event is cancelled or abandoned.
• jb999 reserves the right to void any bet placed on an event or market that was created or offered in error, including typographical errors in event names, dates, odds, or market conditions.
• Maximum stake limits and maximum payout limits apply to all markets. These limits are displayed within the relevant betting interface and may differ by sport, event, and market type.
• In-play (live) bets are subject to real-time odds changes and may be suspended or unavailable during certain periods of an event. jb999 accepts no responsibility for technology delays affecting the placement or confirmation of in-play bets.
• For cricket betting specifically, match abandonment rules, Duckworth-Lewis-Stern (DLS) method outcomes, and super over results will be settled in accordance with the official result declared by the relevant governing body (ICC, BCB, BCCI, or equivalent).

jb999's decision on the settlement of all bets is final. Disputes regarding bet settlement must be raised with jb999 support within 72 hours of the relevant event concluding. Disputes raised after this window may not be investigated.

jb999 offers promotional bonuses, welcome offers, reload bonuses, cashback, and free bet promotions from time to time. The following general terms apply to all promotions unless the specific offer terms state otherwise:

• Each promotion is available to eligible players only. Eligibility criteria, including minimum deposit amounts, qualifying game types, and geographic restrictions, are stated in the individual offer terms.
• Bonus funds are credited separately from cash funds. Wagering requirements must be completed before bonus-derived winnings can be withdrawn as cash.
• jb999 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players will not be compensated for the withdrawal of a promotion they have not yet claimed.
• Only one welcome bonus may be claimed per player, per household, and per device. Attempts to claim the same promotion multiple times through different accounts constitute bonus abuse and will result in forfeiture and account closure.
• Bonus funds expire if the wagering requirement is not met within the period stated in the offer terms. Upon expiry, any remaining bonus funds and bonus-derived winnings will be removed from the account.
• jb999 reserves the right to reclaim any bonus funds or bonus-derived winnings that were credited in error or obtained through a technical malfunction.

The following activities are strictly prohibited on jb999. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all balances and pending withdrawals, and may result in legal action:

• Providing false identity information during registration or KYC verification, including using another person's identity, payment method, or documents.
• Operating more than one account, or registering a new account after a previous account has been closed by jb999 for any reason.
• Using automated software, bots, scripts, or any technical mechanism to interact with jb999 in a manner not intended for human users, including automated betting, screen scraping, or account manipulation.
• Engaging in collusion with other players to manipulate the outcome of any bet, casino game, or tournament on jb999.
• Exploiting software bugs, errors, or technical malfunctions to gain an unfair advantage. Any winnings derived from exploitation of a known or unknown technical error will be voided.
• Using jb999 to launder money, finance unlawful activities, or process funds connected to any criminal enterprise.
• Making fraudulent payment claims, initiating chargebacks, or misrepresenting transaction disputes to a payment provider.
• Systematically abusing promotions, including creating multiple accounts, sharing promotional codes not intended for general use, or artificially meeting wagering requirements through hedge betting.

All content displayed on jb999 — including but not limited to text, graphics, logos, game interfaces, odds data, software, audio, video, and page layouts — is the intellectual property of jb999 or its licensed content providers and is protected under applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use jb999 solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, redistribute, publish, scrape, commercially exploit, or create derivative works from any jb999 content without prior written authorisation from jb999.

Game titles, studios, and provider names (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) remain the intellectual property of their respective owners and are used on jb999 under valid commercial licensing arrangements.

To the fullest extent permitted by applicable law, jb999 excludes all liability for:

• Any financial losses incurred as a result of betting or gaming on the platform, including losses attributable to technical errors, delayed bet acceptance, or platform downtime.
• Losses arising from unauthorised access to your account where such access was enabled by your failure to maintain adequate credential security.
• Interruptions to the platform caused by internet connectivity issues, maintenance periods, third-party service failures, or force majeure events including natural disasters, acts of government, or civil unrest.
• Any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use jb999, even if jb999 has been advised of the possibility of such damages.

Nothing in these Terms & Conditions shall limit jb999's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by jb999's negligence, to the extent such limitation is prohibited by applicable law.

jb999 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

jb999 may share your personal data with third-party payment processors, KYC verification providers, fraud prevention services, and regulatory or law enforcement authorities where required by law or these Terms. jb999 does not sell personal data to unaffiliated third parties for marketing purposes.

jb999 is committed to maintaining a safe, fair, and responsible gaming environment for all players in Bangladesh. The platform provides the following responsible gaming tools, accessible from your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Self-Exclusion: Request a temporary or permanent self-exclusion period during which your account will be suspended and you will be unable to log in or deposit.
• Reality Checks: Periodic pop-up reminders displaying your session duration and net win/loss position.

jb999 strictly enforces its 21+ minimum age requirement and operates identity verification procedures designed to prevent underage access. If you believe a minor has accessed jb999 using your account, notify support immediately.

If you feel that your gambling is causing harm to yourself or others, contact jb999 support at [email protected] to request immediate self-exclusion. For independent guidance, seek support from qualified problem gambling organisations available in Bangladesh.

jb999 reserves the right to suspend, restrict, or permanently close any account at any time, without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the requested timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or use of the platform for unlawful purposes.
• Receipt of a valid legal order, court direction, or regulatory requirement to close the account.
• The account has been inactive for a continuous period exceeding 12 months with a zero or near-zero balance.

Upon termination of your account by jb999 for cause, any cash balance remaining after deduction of amounts owed to jb999 (including chargeback amounts, bonus funds not validly earned, and platform fees) will be returned to you via your registered payment method within a reasonable timeframe, subject to completed KYC verification.

You may close your account voluntarily at any time by contacting jb999 support. Upon voluntary closure, any pending bonus funds will be forfeited. Cash balance will be returned subject to standard withdrawal processing and KYC requirements.

jb999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jb999 will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the jb999 platform upon login.

Amendments take effect on the date published unless a later effective date is specified. Your continued use of jb999 following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the amended terms, you must cease using jb999 and close your account before the effective date of the amendment.

These Terms & Conditions are governed by and construed in accordance with international online gaming standards and the internal policies of jb999. jb999 operates as a safe and reliable platform under international licensing and applies globally recognised fair-play standards across all game categories.

In the event of a dispute between you and jb999 regarding the interpretation or application of these Terms, the following process applies:

• Step 1 — Internal Complaint: Submit your complaint in writing to [email protected] with full details of the dispute, your account username, and all supporting documentation. jb999 will acknowledge your complaint within 24 hours and aim to resolve it within 10 business days.
• Step 2 — Escalation: If your complaint is not resolved to your satisfaction within 10 business days, you may request escalation to jb999's senior compliance team by replying to the original complaint email and marking your message "ESCALATION REQUEST".
• Step 3 — Final Decision: jb999's written response following escalation review constitutes the platform's final decision on the matter. jb999's decision on all bet settlement disputes is final and binding.

If you have questions about these Terms & Conditions, require clarification on any provision, or need to submit a formal complaint, please contact jb999 using the following channels:

• Email: [email protected] — responses within 2 hours during business hours; within 4 hours outside business hours.
• Live Chat: Available 24/7 inside your jb999 account dashboard. Average response time under 3 minutes.
• Support Hours: Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week, 365 days a year.